On June 2, 2016 Bhola Hardware opened it’s sixth branch in Mutare. Our ZimShoppingMalls team spoke to a few residents in Mutare to find out what customers and other hardware stores thought of Bhola opening a branch in Mutare. Most of the responses were folks excited about the new Bhola Hardware branch as they believe it will bring more competition in the beautiful city and make more quality hardware products readily available in Mutare. The ZimShoppingMalls team noted a few respondents that mentioned taking the bus to Harare to purchase supplies from Bhola branches.
Bhola Hardware is one of Zimbabwe’s leading hardware stores that started operating in 1997 as suppliers of a wide range of hardware, electrical, plumbing, roofing, safety products and more. They opened their doors for business on April 2, 1997 at shop #2, 113 Mbuya Nehanda Street in Harare. To date Bhola Hardware has opened additional branches across Harare and most recently in Mutare, with a staff compliment of over 120 employees and growing.
Our team caught up with Mr. Arif Patel…
Q: What is your vision at Bhola?
A: At Bhola hardware, we strive to build a strong long-term relationship with each customer. Our vision is to be the best choice in the eyes of our customers and communities we serve.
Q: What do you hope to bring to the community of Mutare?
A: We have always been known for our quality products at affordable prices. We hope to bring this among other great qualities to Mutare.
Q: Why did you open a store in Mutare?
A: We aim to more efficiently make our products and services accessible to all Zimbabweans. This is one way to ensure that the Mutare community has access to the Bhola brand that many of our clients in Harare continue to support and enjoy.
Q: Why have you invested in an online shop?
A: Times are changing and Bhola Hardware is embracing technology to enable us to more effectively serve our clients. We believe in pioneering progress and the online store is enabling us to better serve locally based customers and those Zimbabweans in the diaspora through an online store that is open 24/7.
Q: Where is the next Bhola Hardware branch going to open?
A: chuckle… We are working hard to strategically open other branches in other cities… Again, to ensure that the Bhola products and services are readily available across Zimbabwe. We are looking forward to opening several other branches in Bulawayo and Gweru. We are grateful to all our clients that continue to support us and demand the highest level of customer service. This drives us to always do better at Bhola.
Our interview was brief as Mr. Patel is a busy man always looking to progress his organization to better serve his clients. In out chat with Mr Patel we noticed a man that has the same passion and appreciation for his customers as he does for his organization.
Bhola Hardware now stocks Plumbing, Irrigation, Tiles, Generators & Spares, Building Materials, Sanitary Ware, Electricals, Adhesives, Paints, Solar System Sets, Safety Clothing among other items. For a better understanding of Bhola Hardware you can visit their website on www.bholahardware.com.
In general the news of the new Bhola branch seems to be well received in Mutare. We look forward to hearing from the Mutare community on their views to Bhola Hardware opening a branch in Mutare. Comment and share the article using the share buttons below. You can also share on whatsapp from your mobile device by simply clicking on the whatsapp icon below.
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